FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard domestic orders typically arrive within 5–7 business days. Express shipping is available at checkout.

Do you ship internationally?
Yes! We ship to over 38 countries. International orders typically arrive within 7–14 business days depending on your location.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of purchase for eligible items in their original condition. Please visit our Refund Policy page for full details.

How long do refunds take?
Refunds are processed within 10 business days of receiving your return.

Products

Are your products cruelty-free?
Many of our products are cruelty-free and vegan. Product details are listed on each product page.

How do I find the right shade?
We recommend checking the product description and shade guide on each listing. Still unsure? Contact us and we'll help.

Contact Us

Can't find what you're looking for? Reach out to our team — we're happy to help.